Privacy Policy

This Privacy Policy governs the privacy terms of our site, effective as of January 1, 2024.

Style Collective Canada operates this service and is committed to protecting the privacy of individuals who use our online platform. This policy outlines how we collect, use, disclose, and protect your personal information in compliance with applicable privacy laws, including the General Data Protection Regulation (GDPR) and Canadian privacy legislation.

Information We Collect

We collect various types of information in connection with the services we provide:

Personal Information:

This includes information that can be used to identify you directly or indirectly, such as your name, email address, phone number, billing address, shipping address, payment card information (processed securely by third-party payment processors), style preferences, body measurements, and information shared during consultations or workshops.

Usage Data:

We automatically collect information about how you access and use our site. This usage data may include your computer's Internet Protocol (IP) address, browser type, browser version, the pages of our site that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers, and other diagnostic data.

Cookies and Tracking Technologies:

We use cookies and similar tracking technologies to track activity on our site and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.

How We Use Your Information

We use the collected information for various purposes, including:

• To provide and maintain our service.
• To notify you about changes to our service.
• To allow you to participate in interactive features of our service when you choose to do so.
• To provide customer support.
• To gather analysis or valuable information so that we can improve our service.
• To monitor the usage of our service.
• To detect, prevent, and address technical issues.
• To provide you with news, special offers, and general information about other goods, services, and events which we offer that are similar to those that you have already purchased or enquired about unless you have opted not to receive such information.
• To fulfill contracts with you, such as processing your transactions and managing your requests.
• To understand your style preferences and tailor our services to your needs.

Legal Basis for Processing Personal Data Under GDPR

If you are from the European Economic Area (EEA), Style Collective Canada's legal basis for collecting and using the personal information described in this Privacy Policy depends on the Personal Data we collect and the specific context in which we collect it.

We may process your Personal Data because:

• We need to perform a contract with you.
• You have given us permission to do so.
• The processing is in our legitimate interests and it's not overridden by your rights.
• For payment processing purposes.
• To comply with the law.

Disclosure of Your Information

We may share your personal information with third parties in certain circumstances:

Service Providers:

We may employ third party companies and individuals to facilitate our service, provide the service on our behalf, perform service-related services, or assist us in analyzing how our service is used. These third parties have access to your personal information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

Business Transfers:

If Style Collective Canada is involved in a merger, acquisition, or asset sale, your personal information may be transferred. We will provide notice before your personal information is transferred and becomes subject to a different Privacy Policy.

Legal Requirements:

We may disclose your personal information in the good faith belief that such action is necessary to:

• Comply with a legal obligation.
• Protect and defend the rights or property of Style Collective Canada.
• Prevent or investigate possible wrongdoing in connection with the service.
• Protect the personal safety of users of the service or the public.
• Protect against legal liability.

Security of Data

The security of your data is important to us, but remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

Data Retention

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your personal information to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

We will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period, except when this data is used to strengthen the security or to improve the functionality of our service, or we are legally obligated to retain this data for longer periods.

Your Data Protection Rights

Depending on your location and applicable laws, you may have the following data protection rights:

• The right to access the personal information we hold about you.
• The right to rectification if your personal information is inaccurate or incomplete.
• The right to erasure (the right to be forgotten) in certain circumstances.
• The right to object to processing of your personal information.
• The right to restriction of processing of your personal information.
• The right to data portability, allowing you to obtain and reuse your personal information for your own purposes across different services.
• The right to withdraw consent at any time where we relied on your consent to process your personal information.

To exercise any of these rights, please contact us using the contact details provided below. We may ask you to verify your identity before responding to such requests.

Third-Party Services

Our site may contain links to other sites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Children's Privacy

Our service does not address anyone under the age of 18 ("Children"). We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us. If we become aware that we have collected personal information from children without verification of parental consent, we take steps to remove that information from our servers.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy, please contact us by mail at:

Style Collective Canada
150 Bloor St West, Suite 800,
Toronto, Ontario, M5S 1M4,
Canada